For a complete list of our guest services and ameni-
ties, call the hospitality services department at
724-284-4342
.
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When you enter
a hospital for treatment, it’s easy
to feel overwhelmed. Just putting on a hospital gown
can make you feel you’re more of a patient than a
person. Here at BMH, we strive for just the opposite.
We know that you don’t leave your thoughts, feelings, skills—and every-
thing else that makes you who you are—at the door. In fact, you are central
to the healing process.
Patients as partners
Patient-centered
is a common term in health
care. It means that we:
»»
Encourage you and your family to make suggestions for improving
how we do things and to take part in the improvement efforts. You can
give your comments to our hospitality services department by calling
724-284-4342
.
»»
Recognize families and friends as essential to the healing process.
»»
Use art, music and pets as part of the healing process.
»»
Consider each patient’s emotional, social and spiritual well-being along
with physical healing.
Providing for your needs
In addition to our patient-focused care,
our hospitality services department works to create an environment of
healing and convenience, offering many amenities and guest services.
These include:
Austin’s Playroom
a safe, calm environment for children and their
adult supervisors.
ATMs
located in the Brady Street and Tower lobbies.
Our chapel and spiritual care
the chapel is a quiet place for prayer or
reflection. Spiritual care can be arranged by calling
724-284-4444
.
Internet access
Wi-Fi is available to our patients and visitors.
MedCare Equipment Co.
offering medical supplies, durable medical
equipment and home aides.
Newspaper
a complimentary
Butler Eagle
is delivered to each patient’s
room.
Free parking
in any of our parking lots or in our parking garage.
BHS Retail Pharmacy
available Monday through Friday, 9 a.m. to
5:30 p.m. Call
724-284-6363
for more information.
Television
equipped with movies, games and music, along with
patient education and information about Butler Health System.
Therapy dog visits
to enhance our healing environment, therapy
dogs visit on the third Thursday of every month.
Amodel for
compassionate
care